Who are we looking for?
A systematic, active leader who can set up goals and lead a team, proactively search for potential issues or improvements in the warranty process. We are searching a strong person since our customers are premium car manufacturers who are dealing with real professionals.
What will you do with us?
- lead a small team of warranty specialists, coordinate their activities and communicate between sister companies
- set goals, keep given approach and achieve KPIs
- improve current warranty process, continue in renewal and upgrade of the whole system
- monitor customer satisfaction
- communicate with customer, report results to internal management
Required skills:
- experience with BMW customer
- experience with BMW warranty system as advantage
- communicative, leading, proactive, willing to learn, time flexible
- English on high level speaking and written, German as big advantage
- driving licence type B
We offer:
- work in a newly established team with high motivation to improve processes and learn new things
- training by BMW specialist directly in BMW center in Germany, opportunity to get to know BMW counter colleagues
- possibility of business trips abroad (Europe, overseas)
- motivating reward system, 13th and 14th salaries
- possibility to attend team building activities
- possibility of partial home office
- 25 days of vacation per year
- contract for an indefinite period, long-term job security
Your offers containing a questionnaire – available here or download with a cover letter are welcome:
ALPS Electric Czech, s.r.o.
Sebranice 240, 679 31 Sebranice u Boskovic
tel.: +420 516 490 226
e-mail: jobs@alps.cz
Applications without above requirements will not be accepted and will not be answered.